Privacy Policy

Last updated: September 2026

OVERVIEW

Welcome to MedicalAmboss.

This Privacy Policy explains how MedicalAmboss (“MedicalAmboss,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information when you:

  • Visit our website.
  • Create or use an account.
  • Purchase a digital product.
  • Contact customer support.
  • Interact with our website or Services.

Website:
https://medicalamboss.com/

MedicalAmboss provides and sells digital educational products only.

By using our website or Services, you acknowledge the practices described in this Privacy Policy.

1 – PERSONAL INFORMATION WE COLLECT

Depending on how you interact with MedicalAmboss, we may collect information such as:

  • Full name.
  • Email address.
  • Billing address.
  • Phone number.
  • Customer account information.
  • Order and purchase history.
  • Products associated with your orders.
  • Customer-support communications.
  • Payment-related transaction information.
  • Payment status.
  • Transaction identifiers.
  • IP address.
  • Browser information.
  • Device information.
  • Operating-system information.
  • Website activity.
  • Cookie and similar technology information.
  • Fraud-prevention and security information.
  • Digital delivery and access information.

Because MedicalAmboss sells digital products only, we generally do not require a physical shipping address for product delivery.

Billing or address information may still be collected where required for:

  • Payment processing.
  • Fraud prevention.
  • Identity or transaction verification.
  • Tax purposes.
  • Legal or regulatory requirements.

2 – PAYMENT INFORMATION

Payments may be processed by independent payment processors, banks, card networks, digital-wallet providers, ecommerce platforms, or other authorized payment-service providers.

MedicalAmboss may receive limited information associated with a payment, such as:

  • Payment status.
  • Payment method type.
  • Transaction identifier.
  • Authorization information.
  • Limited card information, such as card brand or last digits where provided by the processor.
  • Billing information.
  • Fraud or risk indicators.

Full payment-card credentials are generally processed directly by the applicable payment provider and are not required to be stored by MedicalAmboss.

Payment providers may process information according to their own privacy policies and legal obligations.

3 – HOW WE COLLECT INFORMATION

We may collect personal information:

  • Directly from you when you place an order.
  • When you create or use an account.
  • When you contact customer support.
  • When you submit forms or requests.
  • Automatically through your use of our website.
  • Through cookies and similar technologies.
  • From payment processors.
  • From ecommerce and checkout providers.
  • From fraud-prevention providers.
  • From analytics providers.
  • From other service providers that assist us in operating our Services.

4 – HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Process and verify orders.
  • Process payments.
  • Deliver purchased digital products.
  • Provide digital download or access links.
  • Maintain customer accounts.
  • Send order confirmations.
  • Send digital-delivery communications.
  • Provide customer support.
  • Restore or troubleshoot digital access.
  • Maintain records of digital fulfillment.
  • Detect and prevent fraud.
  • Verify suspicious transactions.
  • Protect customer accounts.
  • Secure our website and Services.
  • Improve website functionality.
  • Analyze website performance.
  • Understand how our Services are used.
  • Enforce our Terms of Service and Refund Policy.
  • Investigate payment disputes and chargebacks.
  • Establish, exercise, or defend legal claims.
  • Comply with applicable legal, accounting, tax, or regulatory obligations.

Where permitted by applicable law, we may also use information for marketing and promotional purposes.

5 – DIGITAL PRODUCT DELIVERY

MedicalAmboss sells and delivers digital educational products only.

Digital products may include:

  • Online medical courses.
  • Educational videos.
  • eBooks.
  • PDF files.
  • Audio files.
  • Subtitle files.
  • Downloadable study materials.
  • Digital learning resources.
  • Other electronically delivered educational content.

We may process information necessary to provide, verify, and document digital delivery.

This information may include:

  • Order number.
  • Customer email address.
  • Product purchased.
  • Digital-delivery status.
  • Download or access-link information.
  • Customer-account access.
  • Course access.
  • Cloud-storage access.
  • Digital-library access.
  • Communications concerning delivery or access.

These records may also be used to resolve fulfillment issues and respond to legitimate payment disputes.

6 – FRAUD PREVENTION AND SECURITY

We may process information when reasonably necessary to:

  • Verify transactions.
  • Detect suspicious orders.
  • Prevent unauthorized payments.
  • Protect customer accounts.
  • Prevent account abuse.
  • Detect fraudulent activity.
  • Investigate suspected fraud.
  • Protect our website and technical systems.
  • Enforce our policies.

Information used for these purposes may include:

  • IP address.
  • Device information.
  • Account activity.
  • Order history.
  • Transaction information.
  • Billing information.
  • Payment-risk indicators.
  • Other security-related information.

7 – PAYMENT DISPUTES AND CHARGEBACKS

If a payment dispute, chargeback, payment reversal, fraud investigation, or payment inquiry occurs, we may process and disclose relevant information as reasonably necessary to investigate and respond to the matter.

Where permitted by applicable law and payment-provider rules, relevant information may be shared with:

  • Payment processors.
  • Banks.
  • Financial institutions.
  • Card networks.
  • Digital-wallet providers.
  • Ecommerce or checkout providers.
  • Fraud-prevention providers.
  • Dispute-resolution providers.
  • Other organizations involved in processing or reviewing the transaction.

Relevant information may include, where available:

  • Order information.
  • Transaction identifiers.
  • Payment authorization information.
  • Billing information.
  • Customer contact information.
  • Digital-delivery records.
  • Access information.
  • Download-link delivery.
  • Customer communications.
  • Fulfillment records.
  • Applicable Terms of Service.
  • Applicable Refund Policy.

We use and disclose such information only as reasonably necessary for payment, fraud, security, legal, or dispute-resolution purposes.

8 – COOKIES AND SIMILAR TECHNOLOGIES

MedicalAmboss may use cookies and similar technologies to:

  • Operate the website.
  • Maintain customer sessions.
  • Remember user preferences.
  • Support checkout functionality.
  • Improve website performance.
  • Analyze website activity.
  • Measure site usage.
  • Prevent fraud.
  • Maintain security.
  • Support advertising and marketing activities where applicable.

Cookies may include:

  • Essential cookies.
  • Functional cookies.
  • Analytics cookies.
  • Advertising or marketing cookies.

Some cookies are necessary for the website to function properly.

Where required by applicable law, non-essential cookies or tracking technologies will be subject to applicable consent or opt-out requirements.

You may also control certain cookies through your browser settings.

Disabling cookies may affect some website functionality.

9 – ANALYTICS AND ADVERTISING TECHNOLOGIES

We may use analytics, measurement, or advertising technologies to understand how users interact with MedicalAmboss and to measure website or advertising performance.

Depending on the tools enabled on our website, these technologies may process:

  • IP address.
  • Device information.
  • Browser information.
  • Pages viewed.
  • Website interactions.
  • Referral information.
  • Shopping activity.
  • Checkout activity.
  • Cookie or advertising identifiers.

Where applicable law requires consent or provides an opt-out right for certain advertising or tracking activities, we will process such information in accordance with applicable requirements.

10 – MARKETING COMMUNICATIONS

Where permitted by applicable law, MedicalAmboss may send promotional or marketing communications.

Where consent is required, marketing communications will be sent based on the appropriate consent.

You may unsubscribe from promotional emails by using the unsubscribe option included in those communications or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications, including:

  • Order confirmations.
  • Payment communications.
  • Digital-delivery information.
  • Account-security notices.
  • Customer-support responses.
  • Important service notices.

11 – HOW WE SHARE PERSONAL INFORMATION

We may share personal information with service providers where reasonably necessary to operate MedicalAmboss.

These providers may include:

  • Payment processors.
  • Banks and financial institutions.
  • Card networks.
  • Digital-wallet providers.
  • Ecommerce and checkout providers.
  • Hosting providers.
  • Cloud-storage providers.
  • Email providers.
  • Analytics providers.
  • Advertising providers.
  • Fraud-prevention providers.
  • Security providers.
  • Customer-support providers.
  • Technical service providers.
  • Professional advisers.

We may also disclose personal information where reasonably necessary to:

  • Comply with applicable law.
  • Respond to lawful government requests.
  • Comply with court orders.
  • Investigate fraud.
  • Protect our rights.
  • Protect our customers.
  • Enforce our agreements and policies.
  • Establish, exercise, or defend legal claims.

12 – SALE AND USE OF PERSONAL INFORMATION

MedicalAmboss does not sell personal information for money.

Certain advertising or analytics activities may be treated as “sharing,” “sale,” or targeted advertising under the privacy laws of some jurisdictions even where no money is exchanged.

Where applicable law provides rights relating to such processing, eligible users may exercise those rights as required by law.

13 – THIRD-PARTY SERVICE PROVIDERS

MedicalAmboss may rely on third-party services for functions such as:

  • Payment processing.
  • Checkout.
  • Website hosting.
  • Cloud storage.
  • Digital delivery.
  • Email.
  • Analytics.
  • Advertising.
  • Fraud detection.
  • Security.

Those third parties may process information according to their own privacy policies, terms, and legal obligations.

MedicalAmboss is not responsible for the independent privacy practices of third-party services.

14 – THIRD-PARTY WEBSITES

Our website may contain links to independent third-party websites or services.

Once you leave MedicalAmboss and access an independent third-party website, that third party’s privacy policy may apply.

We are not responsible for the:

  • Privacy practices.
  • Security practices.
  • Content.
  • Terms.
  • Data-handling practices.

of independent third-party websites.

We encourage users to review the privacy policies of third-party services they use.

15 – INTERNATIONAL DATA TRANSFERS

Some of our service providers may process personal information in countries different from the country in which you live.

As a result, information may be transferred internationally.

Where required by applicable privacy law, appropriate legal mechanisms or safeguards may be used for international transfers.

Privacy laws and levels of data protection may differ between countries.

16 – DATA RETENTION

MedicalAmboss retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • Customer-account activity.
  • Order history.
  • Digital delivery.
  • Customer support.
  • Fraud prevention.
  • Payment processing.
  • Payment disputes.
  • Chargebacks.
  • Accounting requirements.
  • Tax obligations.
  • Legal obligations.
  • Security requirements.
  • Contract enforcement.
  • Establishment or defense of legal claims.

Certain transaction, payment, order, fulfillment, or legal records may therefore be retained even after an account is closed or a deletion request is made where retention is permitted or required by applicable law.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise securely disposed of.

17 – DATA SECURITY

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information from:

  • Unauthorized access.
  • Unauthorized disclosure.
  • Loss.
  • Misuse.
  • Alteration.
  • Destruction.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials.

If you believe your account or personal information has been compromised, please contact us.

18 – YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain privacy rights.

These may include the right to:

  • Request access to personal information.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Request a copy of certain information.
  • Object to certain processing.
  • Restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing communications.
  • Exercise rights relating to certain advertising or data-sharing activities.
  • Exercise other rights available under applicable privacy law.

These rights are not absolute and may be subject to legal exceptions.

For example, MedicalAmboss may retain certain order or transaction information where necessary to:

  • Comply with legal obligations.
  • Maintain accounting records.
  • Prevent fraud.
  • Resolve disputes.
  • Enforce agreements.
  • Protect legal rights.

We may need to verify your identity before processing certain privacy requests.

19 – CHILDREN’S PRIVACY

MedicalAmboss Services are intended for users who are legally permitted to use and purchase our Services in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information in circumstances where appropriate parental or legal consent was required, please contact us.

We will investigate the request and take appropriate action where required.

20 – LEGAL REQUIREMENTS

We may access, preserve, process, or disclose personal information when reasonably necessary to:

  • Comply with applicable laws.
  • Respond to lawful legal requests.
  • Comply with court orders.
  • Respond to government authorities.
  • Investigate fraud.
  • Prevent security incidents.
  • Protect MedicalAmboss.
  • Protect our customers.
  • Enforce our Terms and policies.
  • Establish, exercise, or defend legal claims.

21 – BUSINESS TRANSFERS

If MedicalAmboss is involved in a:

  • Merger.
  • Acquisition.
  • Reorganization.
  • Sale of assets.
  • Business transfer.
  • Financing transaction.
  • Bankruptcy or similar proceeding.

personal information may be transferred as part of that transaction where permitted by applicable law.

Any recipient of such information will be subject to applicable legal and privacy obligations.

22 – CHANGES TO THIS PRIVACY POLICY

MedicalAmboss may update this Privacy Policy from time to time to reflect changes in:

  • Our Services.
  • Technology.
  • Business practices.
  • Service providers.
  • Privacy requirements.
  • Applicable laws.

When this Privacy Policy is updated, the revised version will be published on this page and the Last updated date will be changed.

Where required by applicable law, additional notice may be provided for material changes.

23 – CONTACT US

If you have questions regarding this Privacy Policy or wish to submit an applicable privacy request, please contact:

MedicalAmboss

Website:
https://medicalamboss.com/

Support Email:
[email protected]

When submitting a privacy request, please provide sufficient information to identify the relevant account, order, or request.

We may request additional information where reasonably necessary to verify your identity and protect customer information.

PRIVACY SUMMARY

MedicalAmboss sells digital products only.

We primarily process personal information to:

  • Process and verify orders.
  • Process payments.
  • Deliver purchased digital content.
  • Manage customer accounts.
  • Provide customer support.
  • Maintain digital-delivery records.
  • Prevent fraud.
  • Maintain security.
  • Respond to payment disputes.
  • Comply with applicable legal requirements.

MedicalAmboss does not sell personal information for money.

We process personal information in accordance with this Privacy Policy and applicable privacy requirements.